Chief Operating Officer

Overview

INOI is an international technology company specializing in smartphones and fintech. We make access to the digital economy simple, secure, and trusted, especially for people in underserved and emerging markets. Our mission is to make digital and financial inclusion accessible to everyone through smartphones and an ecosystem of services, empowering individuals, families, and communities to connect, earn, and unlock new opportunities every day.

Job Title : Chief Operating Officer (COO)

Responsibilities

• Design and implement automated operational infrastructure (logistics, warehousing, delivery, customer support, fintech activation).
• Standardize and document operational procedures across all countries.
• Build and manage the Dubai HQ operational team and lead hiring for local teams in key markets.
• Establish cross-regional communication and reporting frameworks.
• Oversee smartphone and SIM supply chain management.
• Ensure seamless after-sales support, including warranty, replacements, and service.
• Collaborate with internal tech teams and local fintech partners to integrate microloan, leasing, and wallet services into devices.
• Define KPIs, build performance dashboards, and ensure consistent service quality across regions.

Qualifications

#J-18808-Ljbffr