Chief Operating Officer

About the Company :

INOI is an international technology company. We build smartphones and develop a digital platform for the finance-first, smartphone-first ecosystem.

Our mission is to create safe and trusted financial and digital inclusion worldwide — empowering every customer with easy and affordable access to the digital economy.

High Functioning Teams at INOI

We believe that strong teams are built step by step :

Trust – open and honest relationships.

Constructive Conflict – open discussion, not avoidance.

Commitment – move forward as one.

Accountability – everyone owns their results.

Results – we deliver on time.

If you share these values — join INOI and be part of the journey.

Job Title : Chief Operating Officer (COO)

Job Summary :

We are seeking an experienced Chief Operating Officer to lead the operational scale-up of our smartphone distribution business with embedded fintech services. The ideal candidate will have a proven track record in building operational systems from scratch, scaling in emerging markets, and managing logistics and fintech integration. This is a high-impact, international role based in Dubai, with frequent travel to key markets across Africa, Asia, and Latin America.

Key Responsibilities :

• Design and implement automated operational infrastructure (logistics, warehousing, delivery, customer support, fintech activation).
• Standardize and document operational procedures across all countries.
• Build and manage the Dubai HQ operational team and lead hiring for local teams in key markets.
• Establish cross-regional communication and reporting frameworks.
• Oversee smartphone and SIM supply chain management.
• Ensure seamless after-sales support, including warranty, replacements, and service.
• Collaborate with internal tech teams and local fintech partners to integrate microloan, leasing, and wallet services into devices.
• Define KPIs, build performance dashboards, and ensure consistent service quality across regions.

Qualifications :

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