Guest Service Agent
First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you :
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing :
Greet guests, respond to requests, and settle accounts while providing exceptional service.Take the initiative to add a personalized experience.Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through upselling.Qualifications :
Your experience and skills include :
Service-focused personality is essential; experience is an asset.Prior experience working with Opera / Opera Cloud or a related system.Fluency in English & Arabic; additional languages are a plus.Bachelor's degree or diplomas / certifications are required.Experience in a 4-star hotel or relevant experience in the hotel industry is a must.Remote Work : No
Employment Type : Full-time
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