Overview
Getchecked Clinic is a health clinic located in Dubai. This is a full-time on-site role for a Customer Service Representative in Dubai. The Customer Service Representative will handle day-to-day tasks including providing excellent customer service, responding to inquiries, ensuring patient satisfaction, and enhancing the overall customer experience at the clinic. Duties include managing phone calls, booking appointments, addressing patient concerns, and assisting with administrative tasks.
Responsibilities
- Provide exceptional customer service to patients and visitors.
- Respond to inquiries via phone and in person; address and resolve patient concerns.
- Manage appointment bookings and scheduling for clinic services.
- Assist with administrative tasks to support clinic operations.
Qualifications
Customer satisfaction and customer service skillsCustomer experience skillsExcellent communication and interpersonal skillsAbility to work effectively in a fast-paced environmentProficiency in using customer service software and toolsExperience in the healthcare industry is advantageousHigh school diploma or equivalent; additional education and healthcare background is a plusDetails
Seniority level : Entry levelEmployment type : Full-timeJob function : Health Care ProviderIndustries : Hospitals and Health Care#J-18808-Ljbffr