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Team Leader
Ali & Sons Co, , United Arab Emirates, United Arab Emiratesمنذ أكثر من 30 يومًا
الوصف الوظيفيVerify that all listed items on work orders are clearly defined; liaise with Service Advisors where clarity is needed. Translate customer concerns into clear technical work instructions. Ensure technicians follow workshop manuals and manufacturer procedures. Confirm proper and safe use of tools and equipment. Personally handle and expedite any repeat repair issues. Participate in vehicle inspections or road tests when necessary to assess customer concerns. Support technicians in accurately recording all operations and any additional defects. When possible, assess and sign off on the quality of completed work; otherwise, specify items needing further QA. Liaise with Service Advisors to ensure smooth information flow. Coordinate with manufacturers for technical support and reporting as needed. Support Service Advisors in diagnostic phases or customer handovers when necessary. Report quality issues, tooling needs, and resource concerns to the Workshop Manager in a timely and objective manner. Record and report all lost time accurately, with an organized and disciplined approach. Promote safe work practices and the protection of customer property. Perform other duties as assigned by management to support company goals.
Join as a Workshop Team Leader
Are you ready to lead a dynamic team in a high-performance workshop environment? We're looking for a skilled and motivated Workshop Team Leader to supervise daily workshop operations, drive productivity, and maintain service excellence. If you thrive in a fast-paced environment, have strong leadership qualities, and a passion for the automotive industry—this is your opportunity to lead with impact.
Key Responsibilities :
Team Management & Workflow Allocation :
- Assist in the appropriate allocation of work orders to individual technicians.
- Ensure technicians clock in / out of each work operation accurately.
- Monitor timely initiation and completion of repair tasks.
- Keep technicians productive and efficient throughout their working hours.
- Actively support, mentor, and advise technicians.
Technical Oversight & Quality Assurance :
Communication & Coordination :
Reporting & Continuous Improvement :
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Team Leader • , , United Arab Emirates, United Arab Emirates
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