Bartender

Overview

Join to apply for the Bartender role at Raffles Hotels & Resorts .

Company Description : An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to Khan Murjan souk and the convention centres.

Job Description

Purpose of Position

To provide prompt and courteous drink orders either taken directly from guests and patrons at the bar or through the bar servers.

Responsibilities

• Read daily events to be aware of any VIP arrivals.
• Must have a complete working knowledge of bar items, ingredients and preparation.
• Ensure all details of service are performed properly for every guest.
• Adhere to Beverage Department Standard Operating Procedures.
• Change ashtrays, serve cigarettes and wipe down the bar area.
• Carry trays, bus and reset tables with linen, china, glass and silver.
• A ascertain guest satisfaction and handle any problem; inform a manager of the problem and resolution.
• When possible greet regular guests by name and note / serve preferences accordingly.
• Professionally set up bar at opening, including liquor, icing, glassware, juices and garnishes.
• Process drink orders in proper calling order from guests and service staff; ensure order accuracy and efficient billing.
• Make all cocktails in accordance with the Hotel’s standard beverage manual.
• Receive and check liquor against previous shift’s requisitions.
• Limit problems and liability related to customers’ excessive drinking.
• Serve snacks or food items to customers seated at the bar.
• Organize requisition, pickup and verification for F&B items used in bar areas.
• Ensure the bar is fully stocked and all opening / closing duties are completed.
• Slice and pit fruit for garnishing drinks.
• Arrange bottles and glasses to make attractive displays.
• Keep the bar area neat and tidy at all times; clear dishes and glassware regularly.
• Manage security in the work area and only leave the bar area when properly relieved by a colleague.
• Assist with cleanup – mopping floors, removal of cans and bottles, general cleaning of rails and counters, and removal of melting ice in bins.
• Maintain complete knowledge of all F&B services, outlets, hotel services / features.
• Able to handle cash following established accounting procedures.

Qualifications

Additional Information

Raffles Dubai, Sheikh Rashid Road, Wafi, Dubai, United Arab Emirates.

Job Details

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