Lobby Host, One & Only One Za'abeel

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Lobby Host, One & Only One Za'abeel

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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

Are you an enthusiastic, customer service focused person who loves going above and beyond the needs of a guest? Do you have impeccable English communication and written skills? Then the position as a Lobby Host is awaiting you! As a Lobby Host you will be responsible for delivering five-star customer service to guests, meeting them and greeting them with a smile, and creating an amazing experience and everlasting memories!You will act as a Lobby Host of One & Only One Za'abeel , capturing new business and communicating any special requests and needs of guests to the Front Office Management team, contributing and playing a vital role in delivering a luxury and personalised service. You will demonstrate deep knowledge and passion for the brand you represent and play an active role in building a unique experience for our guests during the stay at One & Only One Za'abeel.Our Lobby Host provide engaging, sincere, personalized service that provides a phenomenal first experience to all One & Only One Za'abeel guests and employees. We are seeking a professional, friendly and energetic person for the important role of greeting all who visit. Handling phone calls and some administrative duties will also be part of this role. This is a highly visible position that would suit an outgoing, personable individual who enjoys interacting with people on a day-to-day basis. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.

About You

A successful candidate must demonstrate a clear passion for Hospitality, guest experience, and a willingness to learn in a supportive but disciplined environment. The ideal candidate will have extensive experience within a luxury hotel, with a minimum of one year experience in Hospitality. The ability to excel working in a fast-paced environment managing multiple business requirements whilst exceeding guest satisfaction will also be a key part of this exciting role.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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