Technical Sales Product Manager, Life Science & Microbiology -MEA

Overview

The Opportunity : The Life Science Technical Sales Product Specialist will play a critical role in driving sales, promoting product portfolio knowledge, and strengthening relationships with new and existing Channel Distributors across the MEA region. The role requires a strong understanding of life science and microbiology equipment and instruments, consumables, kits & reagents, as well as the ability to effectively communicate product benefits, technical features, and their applications in various laboratory settings.

Responsibilities

Sales Target Achievement & Reporting

Monitor and drive sales performance against set targets, ensuring consistent growth in the region.

Report regularly on sales activities, revenue generation, and distributor performance to the Business Development Manager.

Analyze sales data and market trends to identify areas for improvement and create actionable plans for growth.

Sales Strategy & Execution

Develop and implement a comprehensive sales strategy for Life Science & Microbiology equipment and instruments, consumables, kits & reagents tailored to the needs of the MEA region.

Collaborate with the marketing team to execute promotional campaigns, product launches, and awareness-building activities.

Support Channel Distributors & Direct Accounts in setting sales targets, tracking progress, and ensuring alignment with overall regional business goals.

Provide feedback on market trends, competitor activity, and customer needs to enhance product offerings and sales approaches.

Channel Distributor Development & Support

Identify and propose new Channel Distributors within the MEA region to expand market reach.

Provide ongoing support and training to existing Channel Distributors, ensuring they are equipped with the latest product knowledge and sales strategies.

Foster strong relationships with key Channel Distributors, providing guidance and assistance in resolving any challenges they may face.

Conduct regular meetings and reviews with Channel Distributors to monitor progress, discuss performance, and identify new opportunities for business growth.

Product Knowledge & Training

Point of contact for life science and microbiology E&I consumables, kits & reagents products offering training sessions, webinars, and one-on-one support to Channel Distributors and their sales teams.

Create and maintain educational materials and sales tools, including product guides, presentations, and application notes to facilitate effective product promotion and sales.

Stay up-to-date with industry advancements, product innovations, and regulatory changes to ensure accurate information is shared with Channel Distributors.

Customer Engagement & Satisfaction

Cultivate relationships with end customers in the region, ensuring their needs are addressed through product recommendations and Channel Distributor engagements.

Assist Channel Distributors with technical product inquiries, troubleshooting, and after-sales support to enhance customer satisfaction and retention.

Ensure timely response to customer feedback and complaints, resolving issues efficiently while maintaining strong business relationships.

Regional Market Development

Conduct market research to identify emerging trends, opportunities, and potential threats within the MEA region.

Contribute to the development of regional business plans, aligning product offerings with local market needs and regulatory requirements.

Participate in key industry conferences, trade shows, and seminars to increase brand visibility and network with potential customers and partners.

Collaboration with Internal Teams

Work closely with cross-functional teams, including marketing, technical support, and logistics, to ensure smooth product delivery and timely order fulfillment.

Collaborate with the regional sales team and management to align sales objectives, share best practices, and enhance performance across the region.

Continuous Improvement

Provide feedback on product features and pricing based on distributor and customer input to help improve product offerings and customer satisfaction.

Suggest process improvements for better sales operations, distributor engagement, and customer service delivery.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14,000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills, and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable, and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement

We are an Equal Employment / Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status or any other characteristic protected by federal, state / province, or local law.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Required Experience : IC

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