Scope
The Talent & Culture Coordinator is responsible for handling attendance, payroll, compensation and benefits of employees, and other administrative duties at the Talent & Culture.
Responsibilities and Obligations
- Processing new starter and leaver information
- Recording sickness, holidays and absences for the office team
- Maintaining personnel files
- Assisting with recruitment including the drafting of advertisements
- Issuing letters
- Dealing with Payroll queries and enquires
- Producing weekly and monthly departmental reports
- Organizing departmental meetings including bookings and refreshments
- Administrative support to the T&C team
- Collating all necessary statutory documents for files
- Handling offer letters with candidates
- Establishes and maintains effective employee relations
- Conducts Induction / Orientation program for all newly joined employees, as per the hotel standards
- Maintains an up to date computerized database of all employees
- Preparing and following the payroll authorizations with Finance
- Compensation & Benefits : creating policies, conducting surveys etc
- In charge of the daily, weekly and monthly attendance of all employees
- Ensures that all official reports are sent on time
- Handling all casual requests and attendance
- Handling change of statuses
- Handling final settlements and clearances
- Calculating and handling all leaves, sick leaves, PH etc
- Any other duties assigned by the People & Culture Manager
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills
- To generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- To adhere to Company and Hotel rules and regulations at all times
- Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his / her field of responsibility
- To report any equipment failures / problems to the Maintenance Department
- Pass any maintenance requests to the Maintenance Department
- To participate in any Training / Developments schemes as recommended by senior management
- To assist the Manager on Duty in any task outlined / detailed by him / her
- To comply with any reasonable request made by management to the best of your ability
- To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above
Security, Safety and Health
Maintains high confidentiality in regards to guest privacyReports any suspicious behaviour of guests and staff to the General Manager and SecurityNotifies housekeeper regarding lost and found objectsEnsures that all potential and real hazards are reported appropriately immediatelyFully understands the hotel’s fire, emergency, and bomb proceduresFollows emergency procedures to provide for the security and safety of guests and employeesWorks in a safe manner that does not harm or injure self or othersAnticipates possible and probable hazards and conditions and notifies the ManagerMaintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conductCompetencies
Good command of English and one other language used by majority of staffFive years experience in Hotel IndustryGood knowledge in Microsoft Excel, Word, OutlookInterrelations
Liaises with all departments to ensure smooth operation and develops effective relationships with guests, business partners
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field preferredStrong organizational and multitasking skillsExcellent communication and interpersonal skillsHigh level of integrity, professionalism, and attention to detailAbility to work collaboratively as part of a team#J-18808-Ljbffr