Job Title : Senior Officer - Data Consortium
Location : Abu Dhabi
Role Purpose :
- This is a fraud risk management role, directly responsible for developing a center of excellence for Fraud Risk Management (FRM) by fostering the culture of FRM across ADIB Group.
- To detect, control and minimize fraud incidents and fraud risks.
- To perform efficient fraud risk control job tasks and ensure adherence to approved policies and procedure.
- To provide prompt, efficient and accurate services to customers and cross-functional teams while maintaining agreed service levels.
- To efficiently control fraud risks pertaining to the acquisition of all products and customers.
Key accountabilities / responsibilities :
SAS Enterprise Fraud Risk Management system & projects experience.Develop a detailed project plan to monitor and track projects’ progress.Lead conversations with key stakeholders to elicit and gather business requirements.Lead the EFMS FRM project team and provide guidance to the team members.Collaborate with clients to prioritize business requirements, analyze and translate them into functional / operational and non-functional requirements.Act as a liaison between the business and the development team to manage the communication and clarification of requirements.Formulate the documentation of Scope, SOW, Business Requirements document, functional specifications document.Validated if the solution components meet the business requirements, performed regression and UAT, to help surface any issues prior to the change release.Implementation of code changes and new releases on testing and production environments (Define, Design, Prepare-Configure, and Go Live).Draft User manuals by presenting new solution, process changes using UML models and prototypes, Data flow diagrams and assisted clients in the UAT to get the sign off.Responsible for project management from project’s pre-SDLC, Formation, Requirements till getting the sign off.Develop fraud detection scenarios covering transaction fraud and application fraud across different banking channels covering online banking, mobile banking, IVR etc.Work with different stakeholders for the preparation of business requirements and designIdentify data needs and prepare data model for fraud scenariosSupported customer in carrying out data mapping from source systemDesign the interface to be used by fraud investigation teamAnalyze business requirements and implement multiple fraud scenarios in the ‘procure to pay’ process for a major bank in GCCCoordinated with multiple stakeholders for the finalization and documentation of business requirements and functional specificationsPrepare data model based on the data requirements for fraud scenarios executionDesign the workflow for investigation and VA reports for managementRisk and Control Governance :
Consolidate reporting to all stakeholders.Ensure department standard operating processes are documented and up to date.Operational & Fraud Risk Management Center of Expertise :
Provide guidance and support to ORM stakeholders with respect to fraud risk management programs and assessments carried out.Acts as a Center of Excellence for education and advocacy of information on ADIB Group’s Fraud risk management practices and programs to foster sound FRM in ADIB Group leading to embedding a fraud risk mind-set in the business.Other Tasks :
Carry out other tasks as and when required in consultation with the Head of Fraud Risk Management.Education and experience :
Risk management domain knowledge and experience.Project management knowledge and experience.Experienced in system integrations and rules maintenance.Have a fair knowledge of data analysis and MISGood cross-functional knowledge and skills in technology.Experience in Credit Risk, Market Risk, Operational risks & Business Continuity Management systems.Excellent communications skills. (written and verbal)Team management skills.