Senior Collection Officer

Roles Responsibilities Administer the delinquent and NPL portfolios in the bank handed over by Relationship Managers to minimize delinquencies and NPL and maximize cash collection and recovery Work on the development and implementation of early warning systems that highlight possible deterioration in the credits granted for initiating timely corrective action in order to ensure efficiency in collectionEnsure prompt contact is made with delinquent customers at an early stage itself to prevent accumulation of overdue balances Ensure proactive steps are taken to collect overdue amounts on a timely basis in conjunction with the Relationship Managers to prevent occurrence of major lossesJointly handle negotiations of large amounts problematic cases with the delinquent customers and negotiations involving high profile customers personallyMitigate credit loss and preserve value by taking appropriate action on a casebycase basis This includes actions related to field visits and legal actions