Service Engineer

Overview

AMETEK Process Instruments is looking to hire a Service Engineer to join our team in the Middle East based in Saudi Arabia.

Responsibilities

• Complete on-site customer installation, service support, telephone support, hardware and software configuration, troubleshooting, and maintenance support for Process Instruments products.
• Ensure repaired systems meet operating specifications, documenting service performed.
• Deliver online and onsite training at the end users facility to help them familiarize themselves with, operate, and maintain the analyzer in accordance with the agreed customer contract terms.
• Collaborate with the Area Sales Manager to develop strategies aimed at maximizing the market penetration of the company0s products in the region.
• Create opportunities to grow service revenue through paid preventive maintenance service, annual calibration, or upselling opportunities.
• Isolate the analyzer fault to board level for electronic, sample systems and repair.
• Propose design enhancements and improvements.
• Read and interpret schematics and electrical diagrams through to the component level.
• Document work performed in a service report in Sales Force.
• Complete billing or warranty documentation as needed.

Field Service Engineer Requirements

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers7 most complex challenges. We employ 21,000 colleagues in 35 countries, grounded by our core values : Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE : AME) is a component of the S&P 500. Visit for more information.

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