We are seeking an experienced and professional Front Desk Supervisor to lead front desk operations at a prestigious luxury hotel in Jumeirah, Dubai. The ideal candidate will be a natural leader, organized, and customer-focused, with the ability to manage a team and handle daily operational challenges smoothly
Responsibilities :
- Supervise and support front desk staff to maintain high service standards
- Manage guest / client check-ins and check-outs efficiently
- Handle customer inquiries, requests, and complaints professionally
- Maintain accurate records and reports related to front desk activities
- Coordinate with other departments to ensure smooth operations
- Train new front desk employees and conduct performance evaluations
- Ensure compliance with company policies and safety standards
Requirements :
Proven experience as a Front Desk SupervisorExcellent communication, leadership, and organizational skillsStrong problem-solving abilities and keen attention to detailProficiency with front desk management software and MS OfficeProfessional appearance with a well-groomed and presentable lookFlexibility to work various shifts, including weekends and holidaysSalary and benefits :
Salary : AED2,500-2,700 plus service charge
Free accommodation
Duty meals
Visa and medical insurance
Work in one of Jumeirah's most prestigious luxury hotels