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Retail Store Manager - FIVE Mode

Retail Store Manager - FIVE Mode

FIVE Hotels and ResortsDubai, Dubai, United Arab Emirates
4 منذ أيام
الوصف الوظيفي

Overview

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts redefines ‘FIVE-Star’ hospitality and sets the gold standard across the industry.

Join the FIVE Tribe and get ready to make waves.

The Candidate

A driven self-starter with excellent communication, leadership and organizational skills. As an astute creative and critical thinker, you can conceptualise and implement innovative solutions in a fast-paced environment. A detail-oriented, proactive approach with a proactive “can-do” attitude and ownership mindset makes you a highly motivated go-getter.

Your outgoing and approachable nature enables you to connect with other ‘FIVERs’ and key stakeholders, ensuring that the journey at FIVE is sensational. Joining our FIVE Tribe as a Retail Store Manager will empower you to deliver exceptional experiences across our award-winning lifestyle destinations. Jump on board and unlock your potential in a buzzing environment that will elevate your career.

What We’re Looking For

  • A Bachelor's Degree in Business Administration, Retail Management or a related field is preferred.
  • A minimum of 3 to 5 years of Retail Management experience, with a proven track record of achieving sales targets and managing a team.
  • Strong organizational and leadership skills, effectively leading and inspiring the FIVE Tribe to new heights.
  • Excellent communication and interpersonal skills, with strong verbal and written abilities to engage clients, FIVE Tribe Members, and stakeholders.
  • Strong business acumen and analytical skills, with the ability to make strategic decisions and manage costs effectively.
  • Robust organizational skills to efficiently manage inventory and merchandising, control costs and execute stock orders in a timely manner.
  • Computer literacy with proficiency in Word, Excel, and Outlook.
  • Strong focus on improving customer satisfaction and driving profitability, aligned with industry-leading standards.
  • A professional, “Insta-Worthy” appearance, adhering to FIVE’s grooming standards and maintaining a polished, FIVE-styled demeanor.
  • A hands-on attitude fueled by a “can-do” spirit.

Key Responsibilities

  • Drive FIVE Mode Sales and consistently surpass sales targets, delivering a luxurious, FIVE-styled shopping experience for every customer.
  • Develop and execute strategies to boost revenue, customer retention, and average transaction value.
  • Analyze sales reports to identify trends and increase revenue and profitability.
  • Elevate customer satisfaction through exceptional service and memorable shopping experiences.
  • Address customer concerns and complaints with grace and efficiency to maintain an award-winning service standard.
  • Foster a customer-focused Vibe at FIVE, ensuring staff are trained to deliver service excellence.
  • Oversee and optimize stock levels, inventory management and stock discrepancies; conduct regular stock takes and prevent stock loss.
  • Manage timely replenishment and seasonal inventory to meet demand.
  • Curate a visually stunning store environment that adheres to brand guidelines and showcases current fashion trends.
  • Design and maintain compelling merchandising displays to enhance the customer journey and adapt store layout for optimal flow.
  • Prepare reports on store performance with insights and recommendations for continuous improvement.
  • Utilize data-driven insights to refine store operations and improve efficiency.
  • Communicate proactively with the Line Manager on performance, issues and opportunities.
  • Embed local marketing initiatives and bespoke promotions to drive traffic and elevate store sales.
  • Collaborate with Marketing to ensure in-store materials are current and compelling, reinforcing FIVE’s image.
  • The Team

    ‘FIVERs’ are cultured yet chic, confident yet self-effacing, and work hard to play hard. As a FIVE Tribe Member, you’ll personify the distinct ‘Vibe at FIVE’ and create insta-perfect experiences for guests that keep them coming back for more. If you dream of joining like-minded individuals who share a passion for delivering unforgettable moments, this is your next step.

    Sustainable Indulgence at FIVE

    FIVE curates world-class entertainment and luxury living while championing environmental stewardship. Driven by its millennial base, FIVE leads in Sustainable Indulgence, delivering high-energy experiences within an environmentally and socially responsible framework.

    An Equal Opportunity Employer

    The FIVE Tribe represents over 80 nationalities across its more than 2,000 colleagues. FIVE is committed to hiring a diverse and inclusive workforce as an Equal-Opportunity Employer and is regularly ranked in the Top 10 on the Great Place to Work UAE list of Large Organisations. We are a family bonded by values and culture, celebrating people and diversity.

    About FIVE Hotels and Resorts

    FIVE Hotels and Resorts is disruptively different and daringly unique. Our growing portfolio of lavish destinations in the Middle East and Europe offers boundary-breaking experiences at FIVE’s award-winning hotels, dining concepts and immersive nightlife venues. As part of the FIVE Tribe, you will join a group of high achievers who challenge conventions on a global stage.

    Find out more at fivehotelsandresorts.com

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