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Senior Officer- PBO Cheques Clearing

Senior Officer- PBO Cheques Clearing

First Abu Dhabi BankAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

KEY ACCOUNTABILITIES :

Policies Systems Processes & Procedures

  • Ensure efficient error free processing of cash management related transactions with strict compliance to policies.
  • Maintain strict adherence to the agreed SLAs with other units.
  • Minimise operational risks for the bank by ensuring all transactions are processed in-line with the documented standard operating procedures.
  • Ensure conformance to internal procedures / policies / guidelines and regulations as applicable.

Continuous Improvement

  • Prepare SOPs as per the Audit and RMU requirement for CMU products.
  • Institutionalizing best practices establishing service quality standards and improving service deliverables to customers.

    • Reporting

  • Diligent monitoring of identified internal accounts in line with ORMU guidelines.
  • Generate periodical reports for effective decision making.

    • Job Specific Accountabilities

  • Diligent transaction processing of Cash Management products related to clearing PDCs Inward / Outward remittances deposits loans etc.
  • Maintain Top quality service to Internal and external customers to avoid any escalations and provide 24X7 services to VVIP clients.
  • Maintain confidentiality of customer Sensitive information at all times
  • Monitor critical suspense accounts as per unit memo.
  • Ensure safe custody of documents and customer records.
  • Participate actively in the various initiatives from the unit and pan bank projects as delegated.

    • Job Context

    Specific Accountability

  • Undertake all daily activities related to assigned product or sub function in cash management unit.
  • Timely processing of transactions received before cut-off process high value and urgent transactions on priority basis.
  • Perform UAT for systems changes / process enhancements / pan bank initiatives in timely and effective manner.
  • Attend queries received from other banks and internal customer to take necessary action.
  • Performing daily and periodic reconciliations as per standard operating procedures and follow up on outstanding for resolution.
  • Proof internal accounts and timely submission of necessary reports to RMU on monthly basis.
  • Provide periodic feedback on process improvement measures in order to have an efficient and risk free operations.
  • Follow up on pending originals with relevant teams for all transactions processed on exceptions.
  • Ensure archival and retrieval of documents as per departments guidelines.
  • Contribute in any other additional activity / responsibility based on need.

    • Qualifications :

    Minimum Qualification

  • Bachelors Degree / Higher Diploma

    • Minimum Experience

  • Minimum 2 years of related work experience in banking industry

    • Remote Work : No

    Employment Type : Full-time

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