To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor to drive innovation within our busy Transportation network.
Responsibilities :
- Support the overall daily management of operational duties, deputizing for the Operations Manager when required.
- Prioritize and continually improve safety at the delivery station.
- Supervise logistics assistants, coordinators, and delivery associates to ensure shipments meet and exceed operational KPIs.
- Monitor performance and coach team members; partner with supporting departments to improve logistics processes.
- Communicate with delivery service providers to set expectations and improve quality.
- Interview candidates for associate roles.
- Brief and monitor workload of drivers and associates, ensuring administrative tasks are completed accurately.
- Measure and monitor workflows and daily metrics; assist with performance tracking and reporting.
- Train and mentor new associates, providing necessary knowledge for task execution.
- Follow up on and resolve process-related issues.
- Perform physical activities such as pushing carts up to 100 pounds and lifting packages up to 15 kg.
- Work flexibly in different shifts and do overtime when needed.
- Sufficiently resource the function through training, absence management, performance coaching, and productivity monitoring.
Requirements :
Experience in warehouse operationsExperience in logisticsExperience with planning, performance metrics, and process improvementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit our support page. If your region isn't listed, contact your Recruiting Partner.
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