Assistant SPA Manager

Overview

Join to apply for the Assistant SPA Manager role at Accor .

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 rooms and offers a luxury guest experience with a heritage of British service and a unique entertainment destination docked at Dubai's Port Rashid in the UAE.

What You Will Be Doing

• Oversee and manage all day-to-day spa operations to meet business objectives.
• Develop long-term strategies, performance benchmarks, and standards to deliver consistent high-quality service.
• Promote teamwork and a collaborative environment, placing emphasis on service excellence.
• Provide direction, coaching, and motivation to team members, setting clear expectations and goals.
• Participate in hotel leadership meetings and cross-department collaboration.
• Create and manage staff schedules aligned with business demands, special events, and operational priorities.
• Ensure all team members are trained to the highest standard.
• Promote and sell spa services and treatments to maximize revenue.
• Monitor individual retail performance, providing coaching and incentives to drive sales.
• In collaboration with other key departments, plan and execute spa promotions and seasonal packages, evaluating success and ROI.

Qualifications

Seniority level

Employment type

Job function

Industries

Referrals increase your chances of interviewing at Accor by 2x

#J-18808-Ljbffr