Program Manager - UAE National, Key Initiatives, MENA, UFG

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery. The MENA Grocery team (UFG - ANOW) is offering a role to own building new business from ground zero. We are seeking a self‑starter who can quickly familiarize themselves with this fast‑paced environment, build relationships/trust with cross‑functional teams and assume ownership within the program, which will require understanding of complex business/Tech/Ops processes at Amazon and our partners, and devising an optimal engagement model. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. High judgment, analytical talent and good document writing skills with concise communication are essential to success in this role.

In this role you will influence internal and external stakeholders to drive programs end to end while ensuring flawless execution and continuously analyzing key metrics to drive improvements for your business.

This position involves regular communication with senior leadership on business and customer offering reviews, operations excellence improvement areas, project execution and risks. You should be comfortable working both at a strategic level and diving deep into the details to ensure solution feasibility and quality of execution.

Key job responsibilities

• Drive projects to support new strategic initiatives and business opportunities for the organization
• Identify automation opportunities to offer scalable solutions
• Design programs (SOPs) for operating in fast‑paced 15‑minute delivery services
• 1 year of program/product management or equivalent experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross‑functionally with tech and non‑tech teams
• Experience and proficiency in SQL
• Experience owning program strategy end‑to‑end delivery and communicating results
• Experience defining and executing program requirements
• Experience in complex problem solving and working in a tight schedule environment

Required Experience:

Manager

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