Join to apply for the Service Advisor role at Ali & Sons Holding LLC .
Purpose :
- To ensure that Customers are provided with the best possible service.
- To achieve the workshop targets.
Job Responsibilities / Accountabilities :
Perform write-up of job card, including entering customer information : name, address, telephone numbers, date, and description of customer concerns.Coordinate with the Foreman to determine the work needed on the vehicle and prepare the job card.Obtain customer signature on the job card.Make preliminary evaluations on warranty coverage or customer payments.Obtain prior repair approval from the customer when required.Review customer service history for previous repairs or notes.Advise the customer on the type of service needed and overall vehicle performance.Coordinate with Customer Relations for resolving complaints.Perform other duties as requested by the Reception Supervisor / Service Manager.Seniority level : Entry level
Employment type : Full-time
Job function : Other
Industries : Venture Capital and Private Equity Principals
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