Associate Relationship Manager

Job Description – Associate / Relationship Manager / Senior Relationship Manager – Sales

Job Objective

To drive sales performance and maximize revenue by executing real estate sales transactions, building lasting client relationships, and ensuring exceptional customer service. The role’s scope and responsibilities expand based on experience and seniority, from supporting sales initiatives to independently managing high-value clients and international portfolios.

Key Responsibilities

All levels (core responsibilities) :

• Manage and convert incoming leads into successful transactions as per the approved sales plan.
• Negotiate and finalize terms of sales agreements in line with company policies.
• Build and nurture strong relationships with brokers, agents, and clients to enhance customer satisfaction.
• Maintain accurate and timely sales reports; review progress and recommend strategies to achieve targets.
• Ensure all sales documentation and CRM entries are accurate and updated.
• Generate and maintain a strong sales pipeline through networking, market research, and client engagement.
• Conduct market surveys and provide insights on competitive trends.
• Respond to client queries promptly and professionally.
• Uphold compliance with company policies, rules, and HSE requirements.

Role differentiations by level :

🔹 Associate Relationship Manager – Sales

🔹 Relationship Manager – Sales

🔹 Senior Relationship Manager – Sales

International exposure and ability to manage overseas clients is a strong addition for this role.

Qualifications

Experience

Skills & Competencies

For Senior RM : Leadership and mentoring capabilities; international exposure is an added value.

Note : The scope of responsibilities and performance expectations will vary depending on the role level.