Customer Relations Officer

Overview

Snagging Masters was established to help tenants and buyers make better-informed decisions regarding their potential real estate properties. By conducting technical scans of real estate properties, Snagging Masters identifies potential issues to ensure transparent real estate transactions. Our goal is to achieve higher quality snagging reports that cover every little issue, helping our clients make sound investment decisions.

Role Description

This is a full-time on-site role for a Customer Relations Officer, located in Dubai, United Arab Emirates. The Customer Relations Officer will be responsible for managing customer support, enhancing client relations, ensuring customer satisfaction, and analyzing customer feedback to improve services. Day-to-day tasks include handling customer inquiries, resolving complaints, and providing updates on property scan results.

Qualifications

• Strong Interpersonal Skills and Client Relations experience
• Proven Customer Support and Customer Satisfaction skills
• Analytical Skills for assessing customer needs and feedback
• Excellent verbal and written communication skills
• Ability to work on-site in Dubai, United Arab Emirates
• Bachelor's degree in Business, Communications, or related field is a plus
• Experience in the real estate industry is advantageous

Employment type

Location

Seniority level

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