Sales Consultant

Role Purpose

To offer exceptional customer service whilst maximising all sales opportunities.

Key Accountabilities

• Deliver excellent customer service
• Follow the sales process to maximise sales
• Understand features and benefits of all Travelex product lines
• Use every opportunity to upsell and cross-sell
• Recognize warning signs of questionable transactions and mitigate possible effects of the sale
• Adhere to promotional marketing offers
• Manage till stocks
• Achieve individual KPIs / targets
• Fully investigate over and shorts (differences) and report
• Adhere to company and location policies and procedures including Audit, Risk, Health & Safety, Security, and customer service requirements
• Ensure compliance with legal and corporate requirements
• Maintain high standards of housekeeping and presentation of stores
• Contribute to the success of the team
• Complete training within required timelines

Role-specific Experience and Skills

General Experience and Personal Qualities

Required Experience : Contract

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