Senior Client Relationship Manager

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Uzbek and Russian - Speaking Senior Client Relations Managers

Overview

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growth opportunities.

Responsibilities

• Develop and maintain excellent relationships with prospective and existing clients, including activating new leads and following up on potential clients.
• Handle client inquiries via live chat, email, and telephone, ensuring a high level of service.
• Conduct personal clientele analysis and take necessary actions.
• Promote available products and services to clients.
• Ensure compliance with legal guidelines and company procedures and provide suggestions for system enhancements.
• Set personal targets for team members, monitor performance, provide regular feedback, and share knowledge to keep the team motivated.
• Recognize development needs, coach, and develop team members as necessary.
• Encourage team members to express ideas on improving individual and team performance.
• Contribute to the team effort by achieving targeted results.
• Always act in the best interest of the company and cooperate with the rest of the Client Relations team to perform business development.
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.

Qualifications

Benefits

Hiring Process

Type of employment : Full-time

Location : Dubai

Please visit our website to submit your online application for this position.

All applications will be treated with strict confidentiality!

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