Trade Center Coordinator - UAE National

Job Description

• Assist in processing standard files in accordance with Business Rules, Country Instructions, and other relevant references, ensuring alignment with productivity and quality targets.
• Accurately and efficiently encode information into the application system based on received documents, Import Verification Program (IVP) Business Rules, Country Instructions, and related references.
• Review the encoded information in the system against received trade documents to ensure accuracy and completeness, making corrections as necessary.
• Ensure that certificates and registrations comply with contract requirements and Business Rules.
• Provide prompt and professional certification services to fully meet client needs through the Certification / Technical Centre.
• Facilitate trade by ensuring the timely, accurate, and consistent issuance of Certificates of Conformity in line with Conformity Assessment Instructions, TFS Business Rules, and other relevant references.
• Establish and maintain strong working relationships with clients and affiliates.
• Accurately enter all relevant details (, fees, values, invoice numbers, job numbers) into Trade Works for each processing file.
• Handle inquiries and maintain effective communication with affiliates and clients.
• Coordinate daily operational tasks.
• Provide timely and effective responses to affiliate inquiries regarding CoC issuance.
• Maintain proper recordkeeping through filing, archiving, and related documentation.
• Perform any additional duties as delegated by the Director to support the achievement of departmental objectives.

Qualifications