1 Describe the selection of food beverage menu items to guests by offering interesting and vivid descriptions of each item origin taste and preparation methods communicate guest orders including any special needs or requests to the kitchen coordinate food timings check completed kitchen orders with the guest s original order transport items to the guest table in a timely manner to ensure proper food quality 2 Anticipate guest needs ascertain satisfaction and offer suggestions and respond urgently and appropriately to guest concerns and requests 3 Breakdown clean and setup of tables buffets and food stations 4 Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact 5 Work harmoniously and professionally with coworkers and supervisors 6 Ability to work closely with stewarding culinary teams and Housekeeping 7 Ability to work with 3rd parties i e staffing agencies audio visual partner florist shisha services etc 8 Plate prepare food beverage items and serve as indicated on each Banquet Event Order BEO 9 Assist with server responsibilities in the lounge bar restaurant at the pool or in IRD as needed 10 Assist colleagues within the assigned department with other duties i e food running clearing cleaning polishing equipment stocking and miseenplace etc 11 Assist with food beverage service throughout breaks meal periods afterparties etc 12 Operate tea coffee making equipment at any time based on guest requests and BEO instructions 13 Store supplies 14 Take an active role in implementing safety procedures and following up within the department 15 Respond properly in any hotel emergency or safety situation Standard Duties 1 To provide a friendly and professional service that always exceeds guests expectations 2 To ensure you read the hotels employee handbook and have an understanding of and adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety 3 To undertake other duties and responsibilities which while outside the normal routine are within the overall scope of the position 4 To report for duty punctually wearing professional attire To maintain a high standard of personal
Server • United Arab Emirates