Sales Engineer - Modernization

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.

KONE Middle East & Africa (KMEA) is embarking upon an exciting growth phase through a direct presence in 12 countries and more than 60 regional distributor markets. Modernization Sales are considered a strategic priority for our Business to complement our growth plans.

We are looking for an energetic and enthusiastic Sales Engineer for our Modernization business to be based in our Dubai, UAE office. In this role, you will lead and develop mutually beneficial relationships between KONE and customers that are strategic or nationally / locally important. You will proactively generate opportunities from outside the current customer base identify solutions and develop processes that add value to our customers.

This is a unique opportunity to join a team of professionals who thrive to drive offering and sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!

Proactively hunt for new opportunities, develop and create customer relationships

Ensure customer satisfaction and solve complaints with the rest of the KONE team

Document and maintain the customer and contact information

Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets including proactively generating opportunities from outside the current customer base

Accountable for finding customer needs and KONE’s solution matching those needs

Responsible for pricing using the approved tendering tools

Maintain full information of opportunities, tasks, and visits, while keeping CRM up to date

Bachelor's Degree in any related field

Minimum 5 years of experience in Modernization Sales experience

Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service

Ability to interpret and analyze customer needs

Passion for sales, with a proven track record and a strong customer focus

Excellent English communication, presentation, and negotiation skills

UAE experience is a must

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