Spa and Recreation Manager (w / m)

You will be responsible for the smooth and efficient operation of the Spa in line with Hyatt International’s corporate strategies and brand standards, ensuring a balance between guest satisfaction, colleague engagement, and owner expectations. This role requires strong leadership, excellent guest service skills, and a passion for wellness.

As Spa Manager, you will :

• Lead, train, and motivate the spa team to deliver personalized and memorable experiences.
• Oversee daily operations, treatment quality, retail sales, and facility upkeep, ensuring compliance with hygiene and safety standards.
• Anticipate guest needs, build lasting relationships, and enhance loyalty by creating a sense of connection with the spa.
• Drive business performance by managing budgets, maximizing revenues, and introducing innovative treatments and wellness concepts.
• Collaborate with other hotel departments to design integrated guest experiences and support marketing initiatives to position the spa as a destination of choice.

This role is ideal for a dynamic leader with strong operational and financial skills, a deep understanding of luxury spa and wellness services, and the ability to inspire teams while delivering Hyatt’s promise of care.

Profil

You will be responsible for the efficient operation of the Spa in line with Hyatt International’s corporate strategies and brand standards, ensuring exceptional guest experiences, colleague engagement, and strong financial performance. The role involves leading and motivating the spa team, overseeing daily operations, and creating memorable wellness journeys that build guest loyalty.

Company description

Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl is more than a 5-star hotel—it’s a bold architectural statement and a destination in itself. Set in the prestigious West Corniche district, this luxury haven offers breathtaking design and world-class venues for events and celebrations. Ideally located just 35 minutes from Abu Dhabi International Airport, it places guests within easy reach of the city’s thriving business hub and exclusive shopping districts, making it the perfect blend of elegance, convenience, and connectivity.

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