Guest Relations Manager, Nobu, One & Only One Za'abeel

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Guest Relations Manager, Nobu, One & Only One Za'abeel

( 16701 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

About The Role

As a Guest Relations Manager in Nobu, you will be a key representative of the restaurant, responsible for building and developing relationships with guests staying in the resort, local Dubai residents, and regular guests in order to drive customer loyalty and maximize revenue. This position will focus on the handling and booking of the higher end / top tiered guests arriving at Nobu. The Guest Relations Manager will be responsible for sourcing and servicing new business in and out of the Dubai Market. You will own the guest database and work with the F&B sales team to capture sales and coordinate group bookings as well as manage the bookings platform in coordination with the outlet management to ensure business is maximized in the short, mid and long term.

About You

Let your personality and skills take the stage while you create hospitality connections with the guests - we are on a look out for energetic Food & Beverage professional who does not shy away from being part of a Dubai life. Ideally you should have 2-3 years experience in Guest Relations or customer development within a high-end restaurant in Dubai or the European market. We would also require you to have a “blackbook” where you have created clientele over the years. International exposure is also preferred for this role together with excellent communication skills and fluency in one of the following languages : Arabic, Spanish, Italian, Russian, French, German, Italian.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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