Overview
Manage housekeeping operations, handle guest requests, ensure communication, and possess strong organizational and IT skills for exceptional service.
Responsibilities
- Oversee housekeeping operations and coordinate the team to maintain cleanliness and high standards.
- Respond to guest requests and ensure guest satisfaction through effective communication and timely service.
- Develop cleaning schedules, manage inventory and supplies, and ensure compliance with health and safety standards.
- Train staff, assign tasks, supervise performance, and maintain professional relationships with guests and team members.
- Handle keys, pagers, Lost and Found, and ensure efficient operations and safety procedures.
- Coordinate with departments to fulfill guest requests and maintain records of housekeeping activities.
- Manage room status, scheduling, and quality control to sustain high cleanliness standards.
- Maintain cleanliness in guest areas, perform routine cleaning tasks, and ensure attention to detail.
Qualifications
High school diploma or equivalent preferred.Strong organizational and communication skills.Experience in supervising housekeeping staff and coordinating tasks.Knowledge of inventory management and basic English proficiency.Ability to work in a fast-paced hospitality environment and respond to guest needs promptly.Attention to detail and a team-oriented attitude.Additional Information
Locations mentioned include Dubai and Abu Dhabi, United Arab Emirates (UAE). The description reflects housekeeping coordination roles, scheduling, inventory management, and guest-focused service.
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