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Executive - Human Resource and Admin

Executive - Human Resource and Admin

WefreightDubai, Dubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Job description :

Executive - Human Resource and Admin

Posted on : 26 March 2025

Department : HR Operations

Location : Dubai

Experience required : 2 - 5 years

Executive - Human Resources & Admin

Job purpose

The HR Executive serves as the primary point of contact for employees and external stakeholders regarding HR, administrative, and reception-related queries. This role focuses on HR operations, employee engagement, onboarding, performance management, and compliance while ensuring seamless coordination between HR, operations, and other business functions.

Main role and responsibilities :

  • Onboarding & HR Operations

Facilitate a smooth onboarding process by ensuring all new hires receive access cards, SIM cards, business cards, and biometric registration before their first day.

  • Maintain and update employee records, including HRMS, PMS, and organizational charts.
  • Ensure the collection and verification of employment documents, including NDAs and joining formalities.
  • Support employees with leave balance queries, policy clarifications, and document requests.
  • Coordinate with department heads to ensure seamless integration of new employees.
  • Develop and implement initiatives to enhance employee satisfaction and well-being.
  • Conduct surveys, one-on-one meetings, and team discussions to assess workplace morale.
  • Plan and execute corporate engagement activities, including themed events, team-building exercises, and rewards programs.
  • Design engagement materials such as posters and announcements using tools like Canva or Photoshop.
  • Collaborate with the global HR team to develop and execute an annual engagement calendar.
  • Performance Management & Development
  • Monitor and ensure timely completion of employee performance evaluations.

  • Guide employees on the performance appraisal process, methodology, and criteria.
  • Assist in resolving employee concerns regarding performance feedback and goal setting.
  • Employee Benefits Administration
  • Oversee employee medical and life insurance processes, including enrollment and renewals.

  • Liaise with insurance brokers for claims, documentation, and policy-related queries.
  • Support employees with ongoing healthcare and benefits inquiries.
  • Employee Relations & Compliance
  • Ensure HR policies and employee manuals align with UAE labor laws and company standards.

  • Assist in resolving workplace issues while maintaining confidentiality and professionalism.
  • Support the implementation of company policies related to employee behavior, attendance, and professional conduct.
  • Separation & Offboarding
  • Ensure a structured exit process, collecting company assets such as access cards, SIM cards, and business cards.

  • Coordinate email deactivation and exit documentation processing.
  • Work with department heads to conduct exit interviews and gather feedback for continuous improvement.
  • Cross-Functional Collaboration & Administrative Support
  • Act as a liaison between HR, Finance, Operations, and other departments to streamline HR processes.

  • Coordinate with external vendors, government authorities, and courier agencies for administrative support.
  • Provide support to leadership and HR teams in implementing organizational initiatives.
  • Key Performance Indicators (KPIs)

  • Onboarding completion within defined timelines (100% compliance) (Weightage : 15%)
  • Accuracy of employee data in HRMS (Error-free records) (Weightage : 10%)
  • Timely response to employee queries (Response within 24 hours) (Weightage : 10%)
  • Execution of annual engagement calendar activities (100% planned activities executed) (Weightage : 15%)
  • Employee satisfaction score from surveys (80% and above) (Weightage : 15%)
  • Timely performance review completion (100% employees reviewed on time) (Weightage : 15%)
  • Insurance enrollment and renewal compliance (100% on-time renewals) (Weightage : 10%)
  • Completion of separation process (100% adherence to checklist) (Weightage : 10%)
  • Key interactions (Internal | External)

    External : Vendors | Courier and Shipment agents | Customers and Clients | Oversea Agents | Government authorities

    Education requirements

    A Bachelor’s degree in Human Resources, Business Administration, or a related field is required. A Master’s degree is preferred. The candidate should have at least 2 years of HR experience, preferably in the UAE, handling HR operations, employee engagement, performance management, and compliance.

    Language requirements

    Background and experience

  • HR Experience : Minimum 2-5 years of experience in HR operations, employee engagement, and HR administration, preferably in the UAE.
  • HR Systems & Compliance : Hands-on experience with HRMS, employee data management, and UAE labor law compliance.
  • Onboarding & Offboarding : Proficient in managing new hire onboarding, exit formalities, and asset recovery.
  • Employee Engagement : Experience in developing and executing engagement initiatives, including team-building activities and well-being programs.
  • Performance Management Support : Strong knowledge of performance review cycles, goal setting, and appraisal coordination.
  • Benefits Administration : Familiarity with medical & life insurance policies, enrollment, renewals, and liaising with insurance brokers.
  • HR Coordination : Ability to collaborate with internal teams (Finance, Operations, Leadership) and external stakeholders (vendors, government authorities, insurance providers).
  • Corporate Communication : Skilled in creating HR engagement materials (posters, announcements) using Canva or Photoshop.
  • Confidentiality & Professionalism : Experience in handling sensitive employee information, maintaining confidentiality, and ensuring ethical HR practices.
  • Core Competencies

  • Effective Communication – Clearly conveys messages in verbal and written formats while maintaining professionalism.
  • Collaboration & Teamwork – Works effectively with teams across departments to achieve common goals.
  • Initiative & Ownership – Takes proactive steps to improve HR processes and employee experiences.
  • Problem-Solving & Decision-Making – Identifies issues and develops solutions that align with company policies.
  • Customer Orientation – Prioritizes employee needs and provides timely HR support.
  • Adaptability & Resilience – Handles workplace challenges and changing priorities efficiently.
  • HR Operations Management – Maintains accurate employee records and ensures compliance with HR policies.
  • Employee Engagement & Well-being – Develops and executes engagement initiatives that foster a positive work culture.
  • Performance Management Support – Assists in the evaluation and improvement of employee performance processes.
  • HRMS & Data Management – Ensures HRMS data accuracy and effective reporting.
  • Benefits & Compliance Administration – Manages insurance, leave, and legal compliance.
  • Onboarding & Offboarding Process Execution – Ensures seamless transitions for new hires and departing employees.
  • Disclaimer : This job description is not an exhaustive list of accountabilities and activities. Job incumbents may be required to perform additional job-related tasks and duties as assigned.

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