VP Head of Collections- PL Open Market Credit Cards

JOB PURPOSE :

This role is responsible for developing and implementing policies for efficient collections and recovery of all retail banking unsecured asset products with a view of minimising NPLs. Ensure collection targets are met in terms of NPL Recovery and Bucket resolutions.

KEY ACCOUNTABILITIES :

Strategic Responsibilities

• Formulating and implementing cost-effective collection & recovery strategies.
• Reviewing the collections & recovery strategy regularly and ensuring that collection & recovery techniques adapt to changes in the legal and economic environment.
• Coaching, training, developing, and motivating the team of Collection Managers to perform at high standards and develop their potential.

Core Responsibilities

Job Context

Qualifications :

Minimum Qualification : Master Degree

Minimum Experience : At least 15 years in retail banking, including the last 23 years in senior collections roles managing teams of at least 75 staff.

Remote Work : No

Employment Type : Full-time

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