Club Lounge Manager

Club Lounge Manager Job Location UAE Key Responsibilities Manage monthly food and beverage costs and analyze profit and loss statements for the EP Club Develop and maintain relationships with VIP guests collect feedback and ensure their needs are met Maintain the EP Club areas ambiance cleanliness and exclusivity at all times Cover all aspects of colleague management including hiring performance evaluations coaching training and disciplinary actions Stay uptodate with industry trends MOHG standards and hotel best practices to provide exceptional service to guests Collaborate closely with Front Office subsections to deliver personalized Mandarin Oriental service Perform additional duties as assigned by Senior Management Requirements Excellent communication and leadership skills Able to thrive in a fastpaced environment