Manager, Innovation & Partnerships

Job Purpose

The Head of Innovation & Partnerships will lead the exploration, evaluation, and implementation of cutting-edge digital & AI innovations to enhance convenience retail and mobility experiences. The role requires demonstrated success in leading enterprise-wide AI and digital transformation programs with measurable commercial and operational outcomes. The role will spearhead the AI digital and technology roadmap for the organization and expected to lead the Center of Excellence of this domain leading multi functional team to deliver a robust plan and strategy that accelerate the organization. This role manages and nurtures strategic partnerships with key digital players to enhance brand presence, extend reach, and create value-added services for customers. The successful candidate will lead the innovation team, manage key stakeholder relationships, and oversee the implementation of AI-driven solutions and other advanced technologies.

Key Responsibilities

Innovation Management :

• Evaluate emerging technologies such as robotics, AI, autonomous operations, AR / VR, and quick commerce.
• Collaborate with internal teams and external innovators to test and implement solutions that enhance efficiency and customer convenience.
• Develop and implement a digital and technology roadmap to enable data monetization.
• Showcase industry-leading innovations at events, conferences, and internal demos.
• Drive thought leadership by staying ahead of digital trends and championing innovation.
• Create complex business cases and unique investment plans with extensive cross functional alignment and buy-in
• Ability to rapidly execute pilots and scale AI / innovation into enterprise-wide deployments that deliver quantifiable ROI in a constrained environment.
• Deliver the AI Digital and technology strategy of the organization and bridge between business and IT function to deliver at pacescaled, value additions and commercial viable innovations

Strategic Partnerships :

AI Excellence :

Retail Media Network :

Content Management and Monetization :

Team Management :

Tools and Technologies :

Key Performance Indicators (KPIs) :

Minimum Requirements