Key Account Manager - Active Beauty for the Middle East & Africa

Overview

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

A Key Account Manager with the global leader in the creation of Fragrance & Beauty and Taste & Wellbeing, and a key member of our Active Beauty Middle East Sales team, while being based in our Dubai office. Your future position : Key Account Manager - Active Beauty for Middle East & Africa to drive the Active Beauty business with designated accounts, build customer relationships, deliver on the customer sales and margin targets and establish Active Beauty as the best partner in the industry. In this role, you will report to the Regional Sales Manager and manage customer accounts across Middle East and Africa.

You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers.

Responsibilities

• Grow Active Beauty business in designated accounts, managing both sales and profitability
• Develop client relationships within designated accounts to make Givaudan the partner of choice
• Gain understanding of brand strategies and business needs of key clients, to identify and create sales opportunities and deliver targeted solutions
• Manage any customer issues / complaints to ensure a smooth resolution
• Negotiate prices within agreed pricing guidelines. Manage credit and rebates, where applicable, for designated accounts
• Develop, communicate and implement strategic account plans for key accounts including sales forecasts and budget for key accounts, against agreed KPIs; manage opportunity pipeline (quality and quantity of projects) to achieve growth plans. Provide regular reviews and delivers status reports on project progress and commercialisation of projects.
• Work closely with other teams in marketing, sales and research to share opportunities and answer the customer needs in an effective and efficient way. Develop and deliver customer presentations.
• Monitor customer and competitor activity in target markets and share with global marketing and R&D teams.

Qualifications

Benefits

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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