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Mystery shopper وظائف في United Arab Emirates

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Mystery shopper • United Arab Emirates

آخر تحديث: 19 منذ أيام
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Store Director - Abu Dhabi

Store Director - Abu Dhabi

Inside LvmhAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
With these three words that he chose himself, Fred Samuel delivered in 1936 the quintessence of Maison FRED.Infused with his constant joie de vivre and a creative audacity that challenged the tradi...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Training Associate Manager - Automotive

Training Associate Manager - Automotive

Juma Al Majid Holding Group L.L.C.Dubai, DU, ae
The Training Associate Manager, reporting directly to the Marketing Manager, is tasked with enhancing the dealer network to support brand image, customer experience, and sales outcomes.This positio...أظهر المزيدآخر تحديث: 24 منذ أيام
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Store Director - Abu Dhabi

Store Director - Abu Dhabi

FRED JewelryAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
With these three words that he chose himself, Fred Samuel delivered in 1936 the quintessence of Maison FRED.Infused with his constant joie de vivre and a creative audacity that challenged the tradi...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Retail Sales Consultant Renault Branch Sharjah

Retail Sales Consultant Renault Branch Sharjah

AWRostamani GroupDubai, United Arab Emirates
Sales Performance Vehicle Sales This refers to the sales consultants vehicle sales per unit This is considered as the core responsibility to achieve the assigned sales target monthly RME Accesso...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
MarMarketing Manager Automotive

MarMarketing Manager Automotive

Al Tayer InsigniaUnited Arab Emirates
Job purpose To define overall marketing strategy and plans of Al Tayer Motors ATM Electric Vehicle Brands ensuring synergy consistency and quality in marketing approach and fulfilment of comp...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Assistant Operations Manager, En Fuego - Atlantis The Palm

Assistant Operations Manager, En Fuego - Atlantis The Palm

Talent PalDubai
Assistant Operations Manager, En Fuego.At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth.Inspired by the m...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Retail Media Content and PSO lead BW and Foods Arabia

Retail Media Content and PSO lead BW and Foods Arabia

UnileverUnited Arab Emirates
WHAT WILL YOUR MAIN RESPONSIBILITIES BE Retail Media Management Develop and execute fullfunnel retail consumer journey strategies with focus on consideration phase Own Dcom BMI for all chann...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
UAE Based B2B Sales Manager (Remote)

UAE Based B2B Sales Manager (Remote)

Novakid SchoolDubai, Abu Dhabi, AE
Novakid is a leading online English language school for children, offering immersive, interactive learning experiences.We partner with corporations, expat communities, and premium service providers...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Officer - Application Fraud

Officer - Application Fraud

ADIB - Abu Dhabi Islamic BankSharjah, United Arab Emirates
Role : Officer - Application Fraud.This is a fraud risk management role, directly responsible for developing a center of excellence for Fraud Risk Management (FRM) by fostering the culture of FRM ac...أظهر المزيدآخر تحديث: 20 منذ أيام
Beauty Advisor

Beauty Advisor

Landmark GroupUnited Arab Emirates
Key Responsibilities 1 Makeover Campaigns Formulate the monthly Makeover Campaigns calendars for the concept in consultation with the Brand Manager and Department Manager and circulate the calen...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Boutique Manager

Boutique Manager

DiorUnited Arab Emirates
The Boutique Manager is responsible for the management of the Boutique and the team The Boutique Manager drives the performance of the boutique through leading the team to deliver an outstanding c...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Maison Manager

Maison Manager

cotyDubai, DU, AE
Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands.And our company has a mission : to challenge the definition of beauty, to encourage auth...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Commercial Insights Manager

Commercial Insights Manager

Mondelēz InternationalDubai, United Arab Emirates
Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.You will be important in supporting and executing our shopper insight capability.You will ...أظهر المزيدآخر تحديث: 19 منذ أيام
Marketing Director - FMCG

Marketing Director - FMCG

Black & Grey HRAbu Dhabi, Abu Dhabi, United Arab Emirates
Black & Grey HR is recruiting for one of the UAE’s leading food manufacturing brands in the FMCG sector.Our client, a well-established name in it's category, is looking for a visionary Marketing Di...أظهر المزيدآخر تحديث: 21 منذ أيام
Marketing Manager

Marketing Manager

RedingtonCity, United Arab Emirates
Job DescriptionThe candidate will be responsible for managing Dell’s overall customer experience in UAE to build Dell’s perception as a premium PC brand in the country. The scope of the role will in...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
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Finance & Insurance Manager | AL Futtaim Finance | Automotive

Finance & Insurance Manager | AL Futtaim Finance | Automotive

Al-Futtaim GroupUnited Arab Emirates
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Finance & Insurance Manager | AL Futtaim Finance | Automotive. Established in the 1930s as a trading busines...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
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Vice President, Facilities - Atlantis The Palm

Vice President, Facilities - Atlantis The Palm

Atlantis ResortsUnited Arab Emirates
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlant...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Manager - Learning & Development (Training)

Manager - Learning & Development (Training)

Rivoli GroupDubai, UAE
Devise the learning and development strategies in line with organizational goals, oversee implementation and delivery; and assess its outcomes. Partner closely with business leaders to understand th...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
Mystery Shopper

Mystery Shopper

GWR ConsultingFujairah, United Arab Emirates
As a Mystery Shopper your primary responsibility is to visit various retail stores restaurants or service establishments anonymously and assess the quality of customer service provided In the ro...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
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Head of People Excellence

Head of People Excellence

Dr. Ing. h.c. F. Porsche AGDubai, Dubai, United Arab Emirates
People Management : Lead a team of 5 professionals by fostering a high-performance, collaborative culture, providing clear direction, proactive coaching, and support to drive results and ensure long...أظهر المزيدآخر تحديث: منذ أكثر من 30 يومًا
عرض العمل هذا غير متوفر في بلدك.
Store Director - Abu Dhabi

Store Director - Abu Dhabi

Inside LvmhAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Modern Designer Jeweler. With these three words that he chose himself, Fred Samuel delivered in 1936 the quintessence of Maison FRED. Infused with his constant joie de vivre and a creative audacity that challenged the traditional codes of jewelry, his jewelry became the signature of an unprecedented informal glamor and a sparkling casual elegance. The philosophy of its founder still continues to make the heart of Maison FRED beat and animates each of its collections.

In 1995, FRED joined the LVMH group and is today part of its Watches & Jewelry Division.

The employees of Maison FRED are the daily ambassadors of the spirit inherited from the founder of the House : Joy of living, Freedom and Light of the Riviera. The House is going through a period of strong development where entrepreneurial spirit, energy and customer relations are necessary.

Maison Fred is looking for a Store Director for its new opening Abu Dhabi. As Store Director, you will play an essential role in the overall achievement of commercial targets of the store and will lead a team.

In this context, your missions will be as follows :

  • Effectively manage the team to achieve sales targets
  • Pro-actively manage the store to ensure both short and long term goals are achieved
  • Provide and maintain a high level of customer service resulting in a positive brand experience and repeat sales
  • To protect, grow and always positively portray the image of the brand being a key ambassador of Fred

Job Responsibilities

  • Achieve and exceed business goals through disruptive sales strategies
  • Promote the store through multi-media channels adhering to brand guidelines and effectively engage with clients through digital activity
  • Implement marketing and brand strategy at store level, ensuring events and initiatives are deployed effectively
  • Actively develop the customer base through CRM activities, events and marketing initiatives in collaboration with the Marketing team
  • Collect and share internally the feedback from clients with regards to our new selling approach and refine the concept
  • Build a network of local clients raising awareness of the store and brand
  • Stay aware of competition trends
  • Maintain exceptional store presentation and visual merchandising to maximize sales opportunity and raise brand image
  • Produce and implement a quality improvement plan to continuously develop store practices and customer service levels
  • Manage relationships and negotiations with store suppliers, agencies and central management
  • Create close and efficient links with the department store management team
  • Develop the Fred Samuel attitude within the Store :

  • Manage recruitment and inductions. Motivate, coach and train the team in enhancing clients shopping experience in the store by building a collaborative and conducive working environment for the team.
  • Manage all daily retail duties relating to store operation including management of reporting on financials and sales performance to head office
  • Achieve and maintain mystery shopper targets
  • Implement brand training plans and support the development of brand knowledge within the team
  • Engage a local networking to make the brand shine locally, be a local brand representative according to the guidelines sent by Paris HQ
  • Conduct annual and mid-year appraisal reviews with team to monitor on-going performance
  • Plan and manage staff rota’s, overtime, holidays and monitoring sickness and reporting on a frequent basis
  • Support, adhere to and implement HR policies and procedures.
  • Store Operations :

  • Report any stock or security issues, and fraudulent activity to the relevant members of Management
  • Open and close store and ensure all team members are aware of, and follow the security procedures to ensure minimum security risk
  • Implement and promote effective working practices resulting in a safe and efficient working environment
  • Ensure compliance with brand guidelines, i.e. merchandising.
  • Ensure accounting procedures are followed and reported timely and accurately
  • Follow finance policies and regulations in relation to cash payments and VAT refund claims
  • Management and administration of internal till and stock systems
  • Ensure compliance with Health and Safety regulations
  • Ensure proper inventory mix and stock availability to market the needs of the store location and clientele
  • Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction.
  • Profile

    Qualifications, Experience and Skills Required :

    Education :

    Professional Experience :

  • Senior retail management experience in a similar or luxury industry
  • Proven sales results and achievement of business / brand objectives
  • Proven experience of effectively managing a team including performance management.
  • Previous knowledge and experience in store operations
  • Experience in analysing data and producing reports
  • Profile :

  • Commercial mindset with entrepreneurial spirit and well connected within local networks, result oriented, creative and innovative.
  • Excellent level of English mandatory, Arabic preferred and ability to work in a multicultural and dynamic environment
  • Customer focused, able to handle customer complaints and queries in a highly professional manner
  • Adapt easily to changes and bring up new ideas and solutions
  • Excellent communication, interpersonal and negotiation skills
  • Leadership skills with strong ability to influence and develop a passionate team
  • Commitment to driving client loyalty through exceptional customer service standards
  • Ability to contribute to the development of retail business
  • Able to work flexibly, embrace and manage change.
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